I bought the SnugGlider as a baby shower gift and it arrived very promptly from Right Start. I was then contacted by the recipient of the gift and told that the motor did not work. I contacted Right Start who confirmed that they would exchange the item and sent me a UPS label for return of the item. When the family went to return the item for exchange, they discovered from Right Start that 2 days after my enquiry they went into Chapter 11 bankruptcy. The customer service representative was very polite and apologetic, but confirmed that there was no way to exchange the item and no possibility of a refund. Please don't buy from Right Start if it appears by chance as a vendor on Amazon.Buy Graco SnugGlider Swing holds SnugRide Infant Car Seat!
Friday, May 15, 2009
Graco SnugGlider Swing holds SnugRide Infant Car Seat
I bought the SnugGlider as a baby shower gift and it arrived very promptly from Right Start. I was then contacted by the recipient of the gift and told that the motor did not work. I contacted Right Start who confirmed that they would exchange the item and sent me a UPS label for return of the item. When the family went to return the item for exchange, they discovered from Right Start that 2 days after my enquiry they went into Chapter 11 bankruptcy. The customer service representative was very polite and apologetic, but confirmed that there was no way to exchange the item and no possibility of a refund. Please don't buy from Right Start if it appears by chance as a vendor on Amazon.Buy Graco SnugGlider Swing holds SnugRide Infant Car Seat!
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